MRH Blog

Customer Service or Customer Care

This customer service verses customer care position may seem trivial, but I have noticed that my customers want to know that we care about them first, then the service that follows is elevated to a higher level. In a recent client conversation I realized this and was...

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Mini-Seminar & Model Tour

We had a great turnout at the Mini-Seminar & Model Tour this past Saturday. We are grateful to those of you that joined us. Please use this blog to share your thoughts, tell us what you liked, what you would like more of and   ask questions.  Chances are, the...

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Lessons from the Atlanta Log Home Show

Interesting how things seem to balance out. The Atlanta Log and Timber Frame Show this weekend drew a smaller crowd, but they had bigger ideas. Not bigger in scale but bigger in scope. People want a lifestyle that is manageable, honest, and affordable. No more...

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Where else but in America

Where else but in America Saturday morning I watched four “boxes”, which are what we call systems built housing modules roll into Gilmer County on specially designed flat -bed carriers.  Waiting at the job site was a 90 ton crane positioned in place to pick up each...

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I continue to look for ways to distinguish my business and align myself with like minded people and to provide a service that is above and beyond. At the same time I must keep the cash flowing, satisfy demanding schedules, work within projected budgets and continue to...

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